MyBroadband asked South African ISPs how Telkom shutting down ADSL would affect them and their customers.
Decommissioning South Africa’s ADSL could benefit consumers by creating opportunities for lower fibre prices, Cybersmart CTO Laurie Fialkov has told MyBroadband.migrate all copper-based services to fibreThe telecommunications giant promised to keep its DSL services running in areas where consumers had no access to fibre.
On the one hand, customers who believe that ISPs are not honouring their contractual agreements to provide ADSL services might avoid dealing with an ISP entirely — resulting in losses. Despite Telkom’s efforts to encourage ADSL users to move over to its LTE services, some customers have been reluctant to migrate.
While some ISPs are still signing up new ADSL subscribers, this is not the case for every provider still offering the service.The reasons forCustomers primarily cancel their ADSL service due to fibre becoming available in their area. A typical entry-level fibre package has a 25Mbps download speed — a huge improvement over ADSL’s 4 to 10 Mbps.
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