Stephen Bauld's latest Procurement Perspectives column examines organizational management of a crisis.
They can see no solution, very often because they have stopped looking for one.In such circumstances, the CEO must find some way to recapture the imagination of the constituency so as to refocus them on the strategic objective.
What sets crisis management apart from the management of ordinary day to day problems can often be no more than the number of problems that must be dealt with simultaneously. One of the most important responsibilities of a military commander is to ensure the unit assigned to his command is combat ready.The fact that a crisis will leave little time to react means it is essential for everyone to know what means must be done before a crisis arises. It is this reality that gives rise to the understood need for a prepared program of crisis management.
It also requires sufficient reserves of resources to be able to deal with those problems when they do arise.
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