NS&I has issued guidance in light of the incident
A Premium Bonds customer was shocked to be charged three times when buying Bonds. The concerned saver got in touch with NS&I over X to raise the issue.
The Manchester Evening News contacted NS&I to ask for an update. A spokesperson said: "We are sorry for the inconvenience caused to this customer. Another customer contacted NS&I recently to ask: "If I was to buy some Premium Bonds, what's the latest I can buy to qualify for the end of the month?" NS&I said in response: "Premium Bonds need to be held for a full calendar month before being eligible for a draw.
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