The Globe and Mail offers the most authoritative news in Canada, featuring national and international news
Predicting a customer’s next online move used to be limited to a handful of major companies with huge troves of relevant data and big budgets. Thanks to advancements in generative AI, that is no longer the case.
OpenText, a Waterloo-based information processing provider, helps enterprise customers combine their troves of data with the predictive capabilities of gen AI to offer more personalized services to customers. “When you land on a website, there’s elements that are specific to you that would be different for me, but someone had to do that work, and that creates a barrier. only going to invest in that when it drives enough value, but the new technology is going to lower that barrier,” he explains.
Canadians consent to handing over lots of data to online platforms, whether through accepting terms and conditions or agreeing to a website’s cookie policy, but Mr. Gupta suggests there are limits to what can and should be utilized for training AI models. “Going back to first principles, the responsible use of data — especially PII data — is of paramount importance,” he says. “End users, which we all are, want convenience, but we want convenience with safety.”
South Africa Latest News, South Africa Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Scotia strategist picks market winners and losers as Trump regains presidencyDaily roundup of research and analysis from The Globe and Mail’s market strategist Scott Barlow
Read more »
This tech is helping Canadian farmers grow smarter, not harderThe Globe and Mail offers the most authoritative news in Canada, featuring national and international news
Read more »
‘Canadian catch-up trade we have been calling for since the start of the year has finally arrived’, says BMO strategistDaily roundup of research and analysis from The Globe and Mail’s market strategist Scott Barlow
Read more »
Why some parents turn a name on a jersey into a name on a birth certificateThe Globe and Mail offers the most authoritative news in Canada, featuring national and international news
Read more »
An RBC quantitative analyst makes four changes to his top 40 Canadian stock picksDaily roundup of research and analysis from The Globe and Mail’s market strategist Scott Barlow
Read more »
U.K. police watchdog reviews handling of Mohamed Al Fayed sex crime allegationsThe Globe and Mail offers the most authoritative news in Canada, featuring national and international news
Read more »