According to Eskom’, inflated charges to clients buying directly from the utility can be reversed the following month 🤷♀️💡
Eskom has given assurance that large power users will not incur additional costs when they overshoot their notified maximum demand due to load shedding.
The issue relates to large power users – including residential complexes and other sectional title complexes – subjected to tariff structures that include notified maximum demand charges.This is a charge to reserve certain agreed-upon capacity on the network for a client at all times. It is measured in kVA over a 30-minute period and the higher the capacity, the higher the charge. The client further incurs huge penalties when the agreed-upon capacity is exceeded.
According to Eskom’s response, such charges to clients buying directly from the utility can be reversed in the following month. Nevertheless, where geysers are concerned the 30 minutes of grace may not be enough. “It can take up to an hour before the geysers switch off again,” he says.
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