Postbank has urged SASSA recipients to switch to the black card before 28 February, but South Africans have complained that system issues make the task impossible.
SASSA noted that the new cards have improved security features including biometric authenticationPostbank warned grant recipients that the gold cards were being phased out, but many were frustrated with the system always being offline. Image: @FaithMazibukoSA/ Ivan Panticrecipients to upgrade to the black card before 28 February, but many expressed frustrations that they experienced challenges in trying to do so.
SASSA’s gold cards are being phased out, meaning beneficiaries have to switch to the new cards to continue receiving their grants.SASSA explained that there was improved security with the new card, including biometric authentication and enhanced encryption. SASSA has already"This happens every year": SA outraged by registered CPUT students sleeping outside on concrete
“It gives them access to their funds, they can swipe at any retailer, and they can swipe at a retailer and get their cash if they want the cash. So, they should get the black card,” she said.With the deadline steadily approaching, social media users expressed frustration with the system, saying they couldn’t make the switch.“Yes, we have tried, but SASSA is always offline. And by Springs’ SASSA office, they only help 30 people a day.
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