Promoted | People are the secret to digital success BCXworld
Considering how beneficial digital transformation can be to a business and its bottom line, it’s time to turn the percentage on its head: to take the 70% of failures and turn them into a 70% success rate, and the way to do this is through people.Leadership is one of the most important success factors in any digital transformation strategy.
Those who fell behind with DX were forced to catch up in 2020, and since then they’ve been on a pedal boat down a waterfall as they’ve had to plug holes, fill gaps and meet changing market and employee expectations.Moving forward, leaders need to understand how to take the two concepts of digital and transformation and wed them to overcome the true hiccups in the business.
The second challenge that often inhibits the success of DX is the expectation that it’s a one-stop solution. It isn’t. It’s an iterative approach that’s more about the journey than anything else. There are maturity levels associated with this journey that start at the digitisation of information – shifting from analogue and physical to digital formats – through to the digitalisation of processes and ways of work within the business.
People are going to make the technology work. So yes, leaders set the tone and lead by example, by using the technology and being visible in the project and they need to set the vision for DX in such a way that everyone can read the room.
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