Toronto Pearson International Airport says it has turned its performance around as the busy August long weekend approaches, with improved wait times for baggage retrieval and flight departures.
as the worst in the world for delays
At this time last summer, on-time performance was 35 per cent, but in recent weeks it has reached as high as 74.5 per cent, the GTAA said. Security wait times have also lessened. The most recent data from the Canadian Air Transport Security Authority for the week of July 3 to 9 indicates that 91 per cent of passengers cleared security in less than 15 minutes. For the same week, wait times for baggage retrieval dropped to 20 minutes compared to 26 minutes during the same time last year. And the current average wait time for passengers at customs is seven minutes.
There have also been more security guards hired by the Canadian Air Transport Security Agency, as well as more customs agents and border guards hired by the Canada Border Services Agency. From July 14 to 16, on-time departure performance at Pearson hovered around 57 per cent to 63 per cent, Gradek said, using data from FlightAware.
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