PAYROLL GLITCH: Tech issue affects thousands of city workers, police

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PAYROLL GLITCH: Tech issue affects thousands of city workers, police
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The department expects the pay corrections will be done after employees get their Jan. 26 pay.

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Regular payroll monitoring of the Jan. 12 pay cycle alerted staff in the payroll, pensions and benefits department to the problem related to employee deductions, director Sharon McLaughlin wrote in a memo to Mayor Mark Sutcliffe and city council.Sign up to receive daily headline news from the Ottawa SUN, a division of Postmedia Network Inc.By clicking on the sign up button you consent to receive the above newsletter from Postmedia Network Inc.

“These actions prevented overpayment and underpayment situations from occurring and ensured that these employees received complete and accurate pay on January 12, 2023,” McLaughlin wrote. About 7,700 outstanding pay adjustments are of $50 or less and will be reflected in the normal pay cycle ending Jan. 26, McLaughlin said.

The department expects the pay corrections will be done after employees get their Jan. 26 pay and “has carried out ongoing and heightened system monitoring and testing activities

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