Uber Eats offers a priority delivery option that ensures your address is the first stop when a driver has to make multiple deliveries on one trip. This is how it works.
Uber Eats has started offering a priority delivery option that promises customers will receive their orders first when a driver has to make multiple stops.
Priority delivery aims to address this for users who don’t want to wait for their orders, provided they are willing to pay a bit extra. MyBroadband spoke to Uber Eats Sub Saharan Africa’s operations head Charles Jhumbo Mhango to learn more about how the feature works. He said the feature had seen “substantial” uptake in South Africa, with around one in every ten orders choosing priority delivery.An important feature of the priority delivery option is that Uber won’t assign multiple orders with the option selected to the same delivery person.
Mhango explained there were certain restrictions in place on the app that ensured an overall positive experience for Uber Eats users. The couriers made the priority deliveries first and had nearly left the office before realising their second non-priority orders were at the same address.
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