Customers had little choice but to drink canned spring water and use communual toilets.
Ian Barratt said elderly riders struggled to walk the few hundred yards to their nearest communal toilet Passengers of a luxury sleeper train left without running water have been left unable to wash – and even forced to use a communal toilet. Only as people began boarding a Caledonian Sleeper train travelling from Scotland to London on Friday evening were they told some carriages would have no water.
Private, en-suite bathrooms on the train weren’t working Ian paid more than £400 for the journey from Scotland to London Riders were offered canned spring water, according to Ian ‘One passenger claimed he had suffered a similar plight on four previous trips,’ he claimed. ‘A company spokesman apologised for the inconvenience but explained that the only maintenance depot was in London, so there was nothing else they could do but hand out cans of spring water.
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