Paralympic swimmer Sophie Soon in stand-off over guide dog at Rocky Master outlet in Hougang

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Paralympic swimmer Sophie Soon in stand-off over guide dog at Rocky Master outlet in Hougang
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Guide dogs are approved and allowed in halal-certified premises, according to a Muis advisory. Read more at straitstimes.com.

SINGAPORE – Paralympic swimmer Sophie Soon was involved in a confrontation with a Rocky Master employee when she patronised the cafe at the Hougang 1 mall on Wednesday night, accompanied by her guide dog and her mother.

“It’s always the same when I go to a restaurant I haven’t been to before, where the staff on the ground have to check with management, and then I have to end up waiting 10 to 15 minutes.”Ms Soon claimed they were given three conditions by the employee in the video for remaining in the restaurant: the dog must be leashed, it must not be fed, and customers must not complain about the dog.

“How many more times do guide dog users have to be discriminated before businesses finally educate themselves on the guide dog laws in Singapore?” Ms Soon wrote in the video caption.Embed FacebookFrom “Guide dogs aren’t allowed” to “If you post any videos we will file a police report” and finally “You can stay if your dog is leashed, not fed, and if a customer does not complain about your dog.

“We understand from our outlet manager that the staff was traumatised due to the incident. We have since reached out to our staff member to express our care and concern.”

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