Pam Habner Wants Credit Cards to Be Personal

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Pam Habner Wants Credit Cards to Be Personal
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“Work-life balance is not really achievable. But I believe in this notion of ‘balance over time.’ Your career is a highway, and it’s perfectly fine to move the car into a slow lane occasionally, because you can always move back into the fast lane”

Illustration: Lauren Tamaki Pam Habner has always wanted to be a CEO. And in her first official CEO role as the head of U.S. branded cards and lending at Citi, she juggles everything from ad campaigns with Rashida Jones to three-year financial forecasts in order to make sure everything’s running smoothly. Before Citi, she spent 20 years in various roles at American Express before making the jump to J.P. Morgan and then joining Citigroup under its first-ever female CEO, Jane Fraser.

I make a nice big cup of coffee and I sit down for a bit of breakfast. It’s probably the only time I’m by myself for the rest of the day. It lets me relax, gather my thoughts, and get ready for the day. Then it’s time to get ready for work and get my boys ready for school. My husband and I share a lot of the parenting responsibilities and we have an amazing caregiver who helps us make it all work.They’re this great combination of Vanity Fair and the Federal Reserve.

One of the most satisfying things that I do in my career is to pay it forward to other, junior people. I meet with junior people on a regular basis, and I’m a mentor to many individuals across the firm, but I also make it a priority to stay in touch with folks that I would consider myself a sponsor for. When you’re a sponsor or a mentor, you get as much out of that experience as you do by being a mentee.Work-life balance is not really achievable.

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