Ovo and Good Energy are ordered to pay millions after billing households above the price cap.
Thousands of Ovo and Good Energy customers are to get a refund after the regulator discovered that the firms had overcharged households.
Dan Norton, deputy director of retail at Ofgem said: "It is totally unacceptable that Good Energy and Ovo Energy customers were overcharged, particularly at a time that is already so challenging and stressful for consumers across the UK." The regulator said the payment was "in recognition of the suppliers' failure to apply the price protections put in place at the height of the energy crisis".On Wednesday, Good Energy, alongside E.On Next and Octopus Energy, were told to pay a total £8m for delaying or failing to make compensation payments to customers who have switched supplier.
In its latest action, Ofgem said it found that 18,000 customers of Ovo and Good Energy "did not receive the protection they were due" when they were charged more than the maximum rate allowed by either the regulator's price cap or the government's Energy Price Guarantee scheme.
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