Blizzard said the Overwatch 2 voice recordings and transcripts will not be kept permanently.
to combat abusive chat, which seemed to have a positive effect: In November 2020, then-president J. Allen Brack said the technology had resulted in"anThe updated system, expected to go live shortly after Overwatch 2 comes out, will expand on those capabilities by incorporating automatic transcriptions of voice chat recordings when disruptive behavior is reported. Once the transcription is complete, it will be analyzed for misconduct using Blizzard's internal tools.
Importantly, none of the recorded or transcribed data will be kept long-term, Blizzard said: Audio files will be erased"quickly" after they're transcribed, and the transcribed text files will be deleted within 30 days of their creation. "This system relies on players reporting disruptive behavior as soon as they encounter it in game because we do not store voice chat data long term," Blizzard explained."This means you should report disruptive behavior as it’s occurring in-game to give us the best chance at detecting, catching, and preventing disruptive players. Your reports matter—player reporting is one of the most effective methods for identifying and actioning disruptive behavior as quickly as possible.
The prospect of omnipresent machines listening to and judging my voice chat strikes me as a bit dystopian—the first brick in a bleak"" real-life meme that ultimately leads to war with Skynet—but Overwatch 2 isn't actually the first game to embrace this technology. That honor goes to, which began testing a"voice evaluation" system in July.
"Overwatch 2 gives us the chance to continue to level-up and iterate on our systems to combat disruptive behavior and cheating in ways that a simple update wouldn’t allow," Blizzard said.
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