Opinion : 'As Group CEO of Clicks , I am deeply disappointed that we allowed insensitive and offensive images to be published on our website. I apologise unreservedly for the hurt and anger these images have caused.'
As Group CEO of Clicks, I am deeply disappointed that we allowed insensitive and offensive images to be published on our website. I apologise unreservedly for the hurt and anger these images have caused.And, whilst the images and content were provided to us by our supplier TRESemmé , this does not absolve us from blame. This is why we took accountability for this error of judgement by issuing a public apology and swiftly removing the offensive material from our website.
Already, the negligent employees have been suspended, and we have engaged the supplier, who has now also issued an apology. Over the past weekend, we have convened an extraordinary Board meeting to agree our next steps. This includes prioritising our diversity and inclusion training programme. We will be re-looking at its content, extend it wider and implement with more urgency and focus.
As a company, we cannot change what happened, but we are learning from this. We are committed to effecting real, systemic change across our business that reflects our pride in being a truly South African company. We have done a lot in terms of transformation. This issue has clearly highlighted that we have a lot more to do.
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