An Ontario woman has been told by RBC that she is responsible for paying off more than $3,000 taken from her account last fall.
Jessica Lyons of Whitby, Ont. said she last used her bank debit card at a gas station in October 2022.
“I told them I did not give out my PIN. I just went to use my card and I thought I had my card and I realized I lost my card. My PIN was not given to anybody,” Lyons said. "I was really upset, it put me to tears because I was really expecting they were going to help me, being their customer," she said.
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