A week-long trip to help her mother in Ohio turned into a 'horrific' ordeal for Sarah Arvanitis when she was denied entry back into Canada and separated from her young daughter.
Sarah Arvanitis of Hamilton says an unexpected, months-long separation from her family earlier this year while she was stuck in the U.S. was 'devastating.'
Without Arvanitis's care, her husband Tom, who has diabetes and is on bed rest, saw his health deteriorate, leading to his leg being amputated below the knee in May, she said. Bruyn also provided her with a shipment summary — a Fedex receipt — showing she paid to send a package from her Hamilton office to the Vancouver office of Immigration, Refugees and Citizenship Canada that summer.
Some of the text messages Arvanitis says she sent her lawyer this spring when she wasn't allowed to leave the U.S. and needed her help to return to Canada. Bruyn has never been before the LSO's tribunal or been subjected to any regulatory restrictions, said spokesperson Ivy Johnson. If there is a current investigation underway, that information hasn't been made public.
In 2021, Bruyn told Arvanitis over email she had submitted her application for permanent residency and she'd update Arvanitis as the application was being processed. If she had known there was a risk, Arvanitis told CBC Hamilton, she never would have gone given the impact it would have on her family."All they asked is where I lived, and I said Hamilton, and I was sent on my way."
Her husband, who's still recovering from his leg amputation, may require further surgeries. They also had to find a new home that's wheelchair accessible in an unaffordable rental market.Andrea Pardo Rodriguez and Nelson Martinez MoraShe said their immigration experience shared similarities with her own, and she came forward to help other people avoid what she went through.
However, for newcomers like Pardo Rodriguez and Martinez Mora, the complaint process is expensive and time consuming, said Belaskie.
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