Provinces eschew case management system designed to help provincial health departments defend themselves against potentially crippling claims
The government has spent R1.2m to roll out the case management system in all provinces. Picture: OLIVIER LE MOAL
The case management system is one of several government efforts seeking to rein in spending on medico-legal claims, and should theoretically have delivered quick improvements while other processes unfold. Once that process is completed, the government is expected to draft legislation updating the 2018 State Liability Amendment Bill, which was rejected by parliament’s justice committee earlier this year.
A total of 15,148 claims were lodged against provincial health departments in 2021/2022, said Oliphant. Gauteng and KwaZulu-Natal were the hardest hit and paid out R349.5m and R265.8m, respectively. There was a marked reduction in the claims paid out by the Eastern Cape, which stood at just R38.7m compared with R866m the year before.
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