One person is being cut off from their energy supply every 10 seconds as millions of people cannot afford to top up their prepayment meter 🔴 deankirby_
found that more than two million people are being disconnected at least once a month and more than one in five prepayment meters customers cut off last year spent at least 24 hours without gas or electricity, leaving them unable to warm their homes or cook a hot meal.
One disabled woman, Rona, said she and her daughter sat in the cold over Christmas after her supplier remotely switched her meter to prepayment without warning, leaving them without gas or electricity. “I’m in a wheelchair and unable to access my meter. I’m now reliant on my sister or her husband to go to the post office to help me top up my meter.
The energy regulator, Ofgem, has rules that mean certain groups should not be forced onto a prepayment meter.
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