Once again United Airlines takes on the Apple AirTag over a lost bag and takes a big, embarrassing loss.
United Airlines not only screwed up with a passenger's bag leaving it stranded at Chicago's O'Hare airport, but when the passenger explained that she had placed an Apple AirTag in the suitcase and knew its exact location, they responded as though she was talking gibberish. Let's get to the details per
Shuster said,"I told them I could see it at Terminal 1 baggage reclaim in Chicago, and they said 'We have no record of it.' I asked them to call Chicago, and they said 'No, we’re not allowed.' They said they’d put notes in the system and the baggage team would take care of it."
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