Ofgem warning over £400 energy bill discount scam

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Ofgem warning over £400 energy bill discount scam
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Energy customers have been warned to not fall for the convincing scam which could steal your bank information

Suppliers are being urged by Ofgem to warn consumers of the scams and have written to them to ensure that customers remain updated with the latest security information. It comes after energy payers all across the country wait for the first instalment of the government's energy discount which will come into effect from October 1.

Read more: Bank of England launches emergency programme to prevent 'material risk' to UK financial stability An Ofgem spokesperson said: “Protecting consumers is our top priority and it is alarming that vulnerable customers are being preyed upon in this way when people are already struggling so much. That’s why, as energy regulator, on top of issuing our own warnings and advice, we have asked all energy suppliers to ensure clear and up to date information on scams is easily accessible on their websites.

"Genuine organisations won’t mind you calling back; only scammers apply pressure and insist you hand over details immediately. If you have any doubts about a message, consumers should contact the organisation directly and not use the numbers or address in the message – use the details from their official website.”

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