Alan Matthews is demanding action from the authority over his home, where black mould and mushrooms have sprouted on the damp walls.
Alan, 76, has lived in the flat in Tunstall, Stoke-on-Trent for a decade, but he first started having issues three years ago when his upstairs neighbour's wetroom began to leak. The issue became so severe that his neighbour's poo ended up in his bath due to the leaks.
"In 2022, another leak happened - this time more severe - to the point where my carpet was damaged. I put a claim into the council’s insurance company for £800 to replace my carpet, but I never heard anything back again. A family member ended up buying a new carpet for me because I hadn't heard back from the insurance. It cost them £600.
“The council put me up in a hotel for seven days whilst they put a dehumidifier in my lounge and again knocked the plaster back to brick and replastered. They said they couldn’t justify putting me up in a hotel any more and the kitchen, bathroom and bedroom were not affected so I was advised to return home, despite not having a sofa, carpet, TV, or any furnishings in the lounge."
“Tragically, my other brother also passed away whilst I was over in Australia, so I didn’t end up getting back home until June 26. As the council didn't replace the furnishings because this was something the insurance should cover, I’ve had to borrow a sofa and a TV, as I came home to nothing. “I’m living in my bedroom because the rest of my flat isn’t fit to live in. The council says it’s habitable because it has a bathroom, a kitchen and a bedroom, even though the lounge is growing mould, as is the bathroom and hallway, so I have to wipe the walls multiple times every day."
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