A viral video of some Atlanta nurses sharing their pet peeves about patients sparks a strong outcry. An Alabama OBGYN told reckonnews the video highlights a problem that persists in medicine: providers acting in ways that destroy trust with patients.
in which a few labor and delivery nurses from Atlanta shared their “icks” – pet peeves – about their patients. Online commenters blasted the nurse’s complaints as disrespectful and needlessly cruel. But the video prompted responses from other users who detailed their own difficult birth experiences with providers they felt didn’t listen to them.
Reckon spoke with Skanes about this issue, what needs to change in the medical system, and steps people can take when they feel like nobody in the hospital room or doctor’s office is listening to them.One of the things that came to my mind immediately was that a lot of the things that were mentioned in the video were minor inconveniences for a healthcare provider, whereas they’re a big deal for the person on the receiving end.
Sometimes people will feel like they’re not being given all the information. If you don’t tell the person why something is normal, or what signs to look for that would make a situation abnormal, they’re more likely to feel like you’re not taking into consideration what they’re saying. That starts with people at the highest level understanding why that cultural competency training is important. Sometimes the people at the highest level don’t understand until it translates into dollars and people saying, ‘I’m not going to this hospital anymore.’
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