Upon picking up a rental vehicle at the car park, this GetGo user already noticed that it was undriveable. After alerting the car-sharing company which supposedly 'rebooted' the five-seater Ssangyong, the man thought that all was well, and that it was safe to drive. However, this driver was involved in an accident shortly, and ended up with a $7,320 bill...
Even though Von Von noticed scratches on the GetGo rental car during pick-up, he continued driving it and met in an accident 3 hours later.Upon picking up a rental vehicle at the car park, this GetGo user already noticed that it was undriveable.
After reporting the faults through the GetGo mobile app, Von Von shared that a live agent "rebooted the vehicle remotely" and he was able to ignite the car engine."When I was driving the vehicle out of the car park, it skidded slightly during one of the turns even at low speed. I thought it could be due to the oily surface [of the road]," he said.In the Facebook post, Von Von shared that the car began swerving while he was on the Central Expressway three hours later.
After reporting the accident to GetGo, Von Von said that the company slapped him with a $7,320 claim. "When is the last maintenance and servicing report? Why didn't they mention the car's condition [when I reported the car's condition during pick-up?]," Von Von said.
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