FonaCAB was in contact with the driver eight seconds after the panic button was pressed
A taxi driver who was viciously attacked while worked a late evening shift has spoken of the terror he felt during and in the aftermath of the incident.
"We are out there, we know how difficult it is to get a taxi - we are doing our very best to provide a service. That is what I was doing on the night of the incident. I answered the call and went to collect the guy. "He kept telling me he wanted me dead. That I was going to die. I blacked out and when I came back round, he was still choking me. I don't know where the fight came from, but I managed to get out of his grip and get out of the car. While I was out, trying to get my breath back, he very boldly got in through the driver's door and took my wallet, my float and every loose piece of paper he could get his hands on.
"They offered me financial and legal help. They offered me counselling support too and other medical support. Since then, I have been in contact with someone from FonaCAB every single day. One particular driver has been brilliant and has checked in on my constantly. "We hold the safety of all of our drivers and passengers in the highest regard and do everything we can to both mitigate risk, but to also deal with any incidents should they occur. While drivers who work the more anti-social hours may be more likely to encounter behaviour such as drunkenness and minor anti-social behaviour, thankfully serious incidents such as this are very rare."
"Many of our drivers’ vehicles are equipped with CCTV which offers additional comfort to both drivers and passengers while providing evidence if required. Our driver support teams operate 24 hours a day, 365 days a year so there is no time when a working driver is left without comprehensive back up.
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