Mental health practitioners and social care managers have revealed that patients' records are missing, safety has been compromised, and medication doses are at risk of being missed
was the first to regain access to Carenotes on 15 September and is currently in the recovery phase, ensuring all data collected during the outage is accurate and imported into Advanced’s system.
A spokesperson said: “Our business continuity plans immediately kicked in and we continued running all our clinical services without interruption. A secure system for recording patient notes has been introduced as an interim measure. Staffplan, a rostering system used by almost 600 care organisations – will not be fully recovered until the end of the year, forcing many care service managers to seek out new systems in order to operate safely,One manager working for Bluebird Care – a home care franchise that uses Staffplan in 200 of its 240 care services across the UK – described the impact of the cyberattack as so “horrendous” that the group has moved over to a new provider.
and “were able to temporarily obtain a limited amount of information from our environment pertaining to approximately 16 of our Staffplan and Caresys customers”.
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