In light of the rising number of boil water notices in recent years, Austin Water updated City Council members about its efforts to shore up resilience.
Moderate to severe drought around the Highland Lakes as seen in the LCRA's Hydromet map.
of water through two new reservoirs Council announced last week. The reservoirs will allow AW crews to do maintenance during emergencies without affecting service. In response to an external review initiated earlier this year to investigate why boil water notices happened, AW has ramped up hiring and retention strategies atidentified as the source of the issue. They’ve hired 214 people in 2023 so far, with a goal of 400 by the end of the year, and implemented retention strategies like a 10% stipend on each paycheck for all staff with more than a year of service.
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