A Network Engineer is sought to provide second-level support and advanced administration of network infrastructure, collaborating with teams across Africa to ensure secure, high-performing networks. Responsibilities include managing network equipment, performing upgrades, monitoring infrastructure, translating business needs into architecture, and participating in technology evaluations. The role requires ITIL experience and expertise in areas like clustering, replication, and load balancing.
As a Network Engineer, you will operate within IT Service Management practices aligned with ITIL standards, providing second-level support and advanced administration of network infrastructure. Reporting to the Technical Infrastructure Operations Manager, you will collaborate with local IT departments and ISRs across Africa to ensure secure, high-performing, and highly available network environmentsProvide expert-level support for routers, firewalls, and network equipmentPerform firmware upgrades and manage version migrationsMonitor infrastructure using tools such as Centreon and analyze logs for incident severityTranslate business needs into technical network architectureParticipate in new technology evaluations and deployment oversight Security , Compliance & PerformanceManage user access permissions with the Security EngineerMaintain and update documentation, SOPs, and configuration recordsManage UAT per projectConduct quarterly capacity planning ITSM & Operational ExcellenceProvide daily, weekly, and monthly production follow-upsStay ahead through techno watch and innovation anticipationWeekly Africa HUBS Deputy Manager meetings ITIL Practitioner or ITIL Specialist Experience in clustering, replication & load balancing environments.
As a Network Engineer, you will operate within IT Service Management practices aligned with ITIL standards, providing second-level support and advanced administration of network infrastructure. Reporting to the Technical Infrastructure Operations Manager, you will collaborate with local IT departments and ISRs across Africa to ensure secure, high-performing, and highly available network environmentsProvide expert-level support for routers, firewalls, and network equipmentPerform firmware upgrades and manage version migrationsMonitor infrastructure using tools such as Centreon and analyze logs for incident severityTranslate business needs into technical network architectureParticipate in new technology evaluations and deployment oversightSecurity, Compliance & PerformanceManage user access permissions with the Security EngineerMaintain and update documentation, SOPs, and configuration recordsManage UAT per projectConduct quarterly capacity planning ITSM & Operational ExcellenceProvide daily, weekly, and monthly production follow-upsStay ahead through techno watch and innovation anticipationWeekly Africa HUBS Deputy Manager meetingsITIL Practitioner or ITIL Specialist Experience in clustering, replication & load balancing environments
Network Engineering ITIL Network Administration Infrastructure Management Security
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