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IT Employee Experience Lead ZATheTechnical Support Engineer main role is to ensure proper IT operations so that end users can accomplish business tasks. This includes resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support. Using email and chat applications to give clients quick answers to simple IT issues.
In this role, you will be dealing with Internal customers. You should be confident in dealing with all levels of management. Different roles & responsibilities may be assigned to this position according to changes in the supported business area.English Fluency both written and verbalGeneral networking TCP/IP, DHCP, DNS EXPERIENCE
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