A custom software development and digital supply chain company in Lone Hill, Sandton is looking for a skilled Network Administrator to join their 24/7 second-line support team.
Our client, a custom software development and digital supply chain business, is currently seeking a Network Administrator to join their growing 24-hour, second-line support team based in Lone Hill, Sandton. This role focuses on advanced troubleshooting, network administration , and IT infrastructure optimization, ensuring operational efficiency and minimal downtime.
The ideal candidate will be responsible for escalated IT issues, network troubleshooting and deployments, as well as maintaining as-built documentation for system configurations. \Ability to work in a 24-hour IT Support environment (rotational shifts may apply) is essential. Proven experience in troubleshooting escalated IT issues (2nd Line Support) is crucial, along with hands-on experience with Active Directory (AD), Group Policies, and Microsoft 365 administration. Experience in remote IT support tools (RDP, TeamViewer, AnyDesk, PowerShell) is also required. \The Network Administrator should possess certifications such as Microsoft Certified: Azure Administrator Associate (MCSA, MCSE) or (AWS certified) and CompTIA Network+ (Networking fundamentals). Zabbix Certified Specialist (for monitoring system administration) or a similar certification would be advantageous. The successful candidate will provide advanced 2nd Line IT support for software, hardware, and network issues escalated from 1st Line Support. They will act as a key IT contact for internal teams, providing expert advice and solutions. Deployment and Network Support will be a key aspect of the role, including conducting network troubleshooting and optimization to ensure secure, stable connectivity. Managing and configuring Active Directory, Group Policies, DNS, DHCP, and VPNs will be part of the responsibilities. Network Administration and Security are crucial, involving managing firewalls (Cisco, Fortinet, Mikrotik) and VPN configurations. Utilizing network monitoring tools (e.g., Zabbix, PRTG, SolarWinds) for real-time performance tracking is also essential. Documentation and Process Improvement will require documenting troubleshooting steps to improve the knowledge base and incident response efficiency. \Technical skills and knowledge required include hands-on experience in LAN/WAN troubleshooting, VLAN setup, and VPN administration. Experience in server administration (Windows Server, Linux), understanding of cybersecurity principles (Access Control, MFA, Security Audits), and proficiency in firewall management and intrusion detection systems are necessary. Experience with cloud environments (Azure, AWS, Google Cloud) and supporting remote users via VPNs, cloud applications, and remote desktop tools is also beneficial. Suitable candidates are encouraged to send their updated CVs to [email protected] for immediate consideration.
Network Administrator IT Support Troubleshooting Network Administration Cybersecurity Cloud Computing Remote Support
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