Multiple legal claims filed against interior design firm for unfinished homes, overdue payments

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Multiple legal claims filed against interior design firm for unfinished homes, overdue payments
ConsumersHousing
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At least three home owners, one sub-contractor and a former employee have obtained orders from the Small Claims Tribunals against interior design firm Formal Informal Practice over incomplete renovation projects, overdue payments and unpaid wages.

one sub-contractor and a former employee have obtained orders from the Small Claims Tribunals against interior design firm Formal Informal Practice over incomplete renovation projects, overdue payments and unpaid wages.

The project then went through the hands of two more designers before the firm’s director – Aden Amos Seow – took over in September last year. The couple decided to pursue legal action to claim their money back from the firm and have been awarded a court judgment for nearly S$75,000 . The police have confirmed that multiple reports have been filed against the company and that investigations are ongoing.

Formal Informal Practice, also known as Formal Informal Office Pte Ltd, is still listed as a “live” company on Accounting and Corporate Regulatory Authority . “I rescheduled the deliveries so many times … I also changed our deep cleaning appointment to the point that the cleaning company wanted to refund us our deposit,” Ms Yong said.

When these were left unfixed, home owners said they had no choice but to hire others to finish the job. Formal Informal Practice refused to refund the additional costs, they said. By then, he had paid the firm nearly S$92,000, which included design fees and a 50 per cent deposit requested by the firm before work started.

The two sub-contractors – Classic Furniture Design & Renovation Works and micro cement supplier Jiu Ding Sheng – said they only received down payments. Both firms were unable to get hold of Mr Seow for the remaining payment after work was done. He acknowledged the delays and incompletion of clients’ renovation projects but said his firm did carry out the works.

Asked why the firm faced cash flow problems, he said he was paying some of his employees “high” commissions, but did not provide specific numbers.Mr Seow also denied being uncontactable and claimed he has been “making restitutions” to contractors in instalments. When CNA visited his office, the lights were off and the mailbox displayed a name card bearing the name of a different interior design firm.

“Simply put, the order is a paper judgment and therefore even if a party is successful in the claim, the other side may be unwilling to comply with the order,” said the managing director of Farallon Law.

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