There have been widespread accusations of unfair and illegal labour practices suffered by waitrons and other staff members.
Famous Brands-owned restaurant chain Mugg & Bean has confirmed its countrywide audit into labour practices at its franchise outlets would be complete in the “next few weeks”.
Following the allegations raised in the report last month in which waiters and other restaurant staff claimed they were forced to pay a daily breakage fee despite not earning an actual salary, the company said it had immediately launched an investigation at two of the restaurants. “We anticipate this audit will be complete in the next few weeks and immediate action will be taken should any restaurants be found to be non-complaint.”
A waitron at another outlet said workers felt increasingly intimidated by the actions of management following the release of the previous two articles on the matter. Cosatu’s parliamentary officer, Matthew Parks, said the federation would mobilise protest action targeting specific branches of the chain and condemned the alleged intimidation.
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