MTN, Cell C hiked the cost of voice calls - while offering what appeared to be freebies | BISouthAfrica
In the last half of 2018 both MTN and Cell C more than doubled the cost of voice calls on their default plans, a report by regulator Icasa shows.
Those increases were seemingly offset by attractive special offers of 100% and 200% added value in airtime respectively. But a review of Icasa's numbers show that MTN customers were still paying more to make phone calls, and Cell C customers would have to make a lot of calls to other Cell C customers in order to see a benefit – of 12%.
In November 2018 MTN introduced a new default plan for new pre-paid customers, first called MTN Base 2 and later renamed to MTN Connect, in the tariff category Icasa defines as"flat-rate tariffs".
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