Customers received orders that were “delivered late, in unbranded packaging, fail to include the ordered items, and in some instances, were inedible,” the lawsuit states.
MrBeast, pictured at the 2023 Nickelodeon Kids' Choice Awards on March 4, is seeking to end his agreement with Virtual Dining Concepts.YouTube star Jimmy Donaldson, known to his 172 million subscribers as MrBeast, filed a lawsuit on Monday against his food delivery service partner, Virtual Dining Concepts, claiming the company damaged his reputation by serving customers “low quality” and, at times, “inedible” food.
, which states menu items are available “for restaurants to prepare out of their existing kitchens as a way to generate a new revenue stream."became the most-followed individual YouTuber, is now seeking to end his agreement with Virtual Dining Concepts, citing a lack of quality control and noting that his complaints “fell on deaf ears.”
The “goal of the business,” according to the lawsuit filed in the U.S. Southern District of New York, “was simple: relying entirely on the strength of MrBeast’s brand, the business would create a virtual restaurant with a selection of MrBeast-branded food items, but would then partner with existing restaurants who would prepare those items and share in a significant portion of the revenue from their sales.
Attorneys for the YouTuber submitted examples of thousands of reactions online about the food, including screenshots and links to YouTube reviews as well as viral images of customers saying they were served raw meat. In some complaints made by consumers, MrBeast was blamed for the poor service.
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