Despite massive gains for online retailers, many South Africans still believe its unsafe and not secure. Despite massive gains for online retailers, many South Africans still believe its unsafe and not secure.
World Wide Worx, Mastercard, Peach Payments and Ask Afrika surveyed 16 000 South Africans to gauge how well ecommerce is being received.While more money is being spent than ever before, the majority of South Africans are still worried about shopping online.
Despite these gains, 18.6 percent of the 16 000 South Africans surveyed believe that shopping online is safe and secure. This shows that retailers need to educate consumers about shopping online and how to do so safely as the majority of locals still don’t trust keying their credit card information into a website.
When it comes to grocery deliveries, Checkers Sixty60 saw sales increase 63.1 percent but Pick n Pay saw the biggest growth with online sales climbing by 76 percent. Woolworths saw its online sales increase 47 percent while Takealot only saw sales grow by 6 percent.
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