The rate of lost, damaged or delayed luggage nearly doubled last year as air travel rebounded
The report by SITA, an IT provider for the air transport industry, said 7.6 bags per 1,000 passengers were mishandled in 2022, up from 4.35 per 1,000 passengers the previous year.
In total, 26 million bags were mishandled last year, compared to 9.9 million in 2021, as the number of travellers neared pre-Covid levels, according to SITA. "As an industry, we need to work hard to ensure passengers are once again confident to check in their bags," he said.
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