The military veterans department's head office lease expired four years ago, with no other building sourced.
The Department of Defence and Military Veterans' shambolic operations were laid bare before MPs as officials failed to produce an internal audit report into the finances and workings in the military veterans section. The department is marred by incompetence from its highly paid officials, lack of delivery of benefits such as housing for struggling veterans and a long-standing credentials verification process that is taking too long to finish.
“Reports and presentations are to be submitted seven days before the meeting. You should have written a letter to this committee informing us about the unavailability of the report. The audit committee was supposed to brief the MPs on its work, findings and problems encountered in the department. Some MPs remarked that they were approached by veterans and families who needed urgent help with school fees and healthcare after being turned away by department staffers.
“The access to the head office building and its staff was also raised as committee members are continuously approached by military veterans regarding the disrespectful treatment by staff. It was reiterated that this was unacceptable, and that the department needed to improve on service delivery to the veterans.”Officials facing disciplinary action
According to the panel’s chairperson, retired General Enoch Mashoala, they received 5,000 applications, and at least 1,080 of them have so far appeared before his team for interviews and verification. About 900 of them were not recommended, he said.
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