The fast food chain is eliminating its self-serve soda machines by 2032 at its US restaurants, the company said, explaining that the change is will make the experience consistent for customers and crew across the chain.
For decades, McDonald's let customers fill their own drinks at its dining rooms. However, consumer behavior has changed since the pandemic, and the chain has experienced a surge in business through its drive-thru and delivery services, with fewer people choosing to eat in its dining rooms, reducing the need for the machines.
The chain also recently teased another major change, called "CosMc's," a new small-format location that includes a reduced dining area.
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