McDonald's and Chick-fil-A are tracking your location to make sure your fries are perfectly crispy when you come collect your mobile order
McDonald's and Chick-fil-A are both introducing app features that track mobile-order customers' locations so staff can start making their meals when they're close to the restaurant.earlier this month that under the new feature, if a customer places a curbside or carryout order on its app and enables their location services, then the restaurant in question will be alerted when the customer is close so that staff can start preparing their order.
"While it's still early days deploying this new digital enhancement, initial results are already pointing to improved service times and elevated customer satisfaction scores," Borden told investors.
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