In a recent gazette, the minister extended the period of completion of the Online Intermediation Platforms Market Inquiry (OIPMI) from 18 November 2022 to 18 February 2023 – three months later.
The commission recommended that certain considerations be taken into account regarding payment options for goods, how things are priced and what comes up when you search for them.
The commission found that there was a general lack of effective competition in the fees charged by app developers leading to high app prices, the way that most accommodation and food delivery services offer the same prices and how the market seems to be against new entrants as dominant businesses pump money behind a service.The current system where top-ranking search positions are sold to businesses even if they are not relevant to consumers is advertising, said the commission.
In response to some of the commission’s findings, one of the biggest players under the microscope in the report, online retail giant Takealot, said that the criticism from the commission was based on weak evidence and even called the findings defamatory, reportedAccording to MyBroadBand, Takealot further argued that brick-and-mortar retailers and other e-commerce players were constraining it.
“This is the new economy. The world is digitising, and there is great empowerment that these platforms can do and generate a lot of jobs that traditional businesses have not been able to,” Takealot said.
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