All of Capitec’s services — including card payments, ATMs, and digital banking channels — were offline early on Friday morning.
Capitec has been hit by a significant outage affecting all its customer-facing services on Friday, 19 July 2024.showed a big surge in reports of issues with Capitec ’s services from around 07:00.Numerous customers on X/Twitter
complained about transactions getting declined, ATM services not working, and the mobile banking app being inaccessible. “I’m held ransom at a filling station because payments are declining. Now I have to wait or leave my phone,”“What is up with your app? I can’t cash send or pay beneficiary. Now the app says ‘no Internet connection’ and refuses to open. Very frustrating,”Other Capitec users attempting to open their accounts on the iOS mobile banking app were presented with an error “Unable to process your selection, try again later.”it was currently experiencing nationwide issues affecting all services.
“We are working hard to resolve this. Your patience and understanding are greatly appreciated. We apologise for any inconvenience caused,” the bank stated.MyBroadband asked Capitec for further feedback on the outage — including its cause and an estimated time for restoration of services — but it did not immediately respond to our queries.lasted for several days. In that instance, the problems wereThe graph below shows the increase in reports of Capitec problems on Downdetector on Friday morning.
Banking Outages Capitec Headline Outages Banking
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