Widespread cancellations by Southwest Airlines disrupted holiday plans across the country, stranding passengers and causing chaos at some airports. Some were told not to expect a flight home for days.
Southwest Airlines canceled more than 2,900 flights Monday, disrupting holiday plans across the country, stranding passengers and causing chaos at some airports as much of the nation continued to suffer through the after-effects of aThe airline blamed the extreme weather for the cancellations, adding in a statement “our heartfelt apologies for this are just beginning. ... We recognize falling short and sincerely apologize.
Based on FlightAware data, LAX suffered 77 cancellations, or 9% of all its Southwest flights, and 125 delays. But it fared better than other airports across the country, including those in Sacramento, San Jose, Denver, Las Vegas and Atlanta. Sacramento saw 45% of its flights canceled, and San Jose 29%.
What was supposed to be an hour-and-a-half flight from Sacramento to Los Angeles on Monday for Matt Grippi turned into a six-hour drive. He was rushing to make an international flight scheduled for Tuesday and didn’t trust Southwest to get him to LAX in time.“Every single possible flight that I could’ve taken today to get home was canceled,” Grippi said. “Communication from Southwest has been horrendous. Not sure I can ever trust them again.
Monday’s cancellations follow days of other travel disruptions from a nearly unprecedented weather event that stretched from the Great Lakes to the Rio Grande. About 60% of the U.S. population faced some sort of winter weather advisory or warning, and temperatures plummeted drastically below normal from east of the Rocky Mountains to the Appalachians. Nationwide, the storm was blamed for at least 50 deaths.
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