Face-to-face relations are important particularly for the first-time buyer, writes Mark Dommisse
Industries in general are aware of the need to address a variety of challenges presented by the digital world in which we now live, not least the vehicle retailing sector where Covid-19 has disrupted the world faster, and to a greater extent, than any technology possibly could have done.
Globally, as lockdowns wax and wane, there have been moves to online working, shopping and meetings. We are also consuming information as never before, with the online space allowing anyone access to instant mass data. A general fear of going out in the world has also positioned online as a safe haven for some people..
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