Luxury Letdown: Couples say London Ont., apartment building not as advertised
What was supposed to be a stress-free move from home ownership to a luxury apartment rental has turned into an endless stream of issues, according to some residents of Old Oak Properties.
“I was advised that the model suite was the mirror to the apartment that we would be getting, and I would also have the opportunity to look at my apartment a week prior to moving in,” she said. Over the next two days, she say she noticed chips in door frames, electrical issues with lights, paint splatters on the floors and some unfinished places.Pictures of Natalia Da Costa’s apartment at 325 Sugarcreek Trail, London.“My bedroom lights, even though the switch is off, they come on through the night,” she said. “It’s just disgusting. I’m just beyond angry because they advertised it as a luxury building with really nice upgrades and so on, and it’s not what they advertised for at all.
Cox and his wife sold their home and moved into the building for a more leisurely pace of life to get ready for retirement. “There’s a light fixture on the ceiling in the bedroom, and you’ll be sleeping, and then at 2:00 in the morning, the light comes on for a couple of seconds and then goes off,” Cox said.Hunger Strike ends after City of London, ‘The Forgotten 519’ reach agreement to help homeless
When trying to fix the issues, Cox said the company is slow to respond, which he thinks could be due to staffing issues.