Some human resources processes are so outdated, they work against the emancipation of the poor and working class. Recruitment processes by some companies, embarrassingly even some government departments, leave much to be desired. Do you agree?
Let us be innovative and take advantage of digitisation [transition from conventional analogue systems to digital] and create completely new business concepts and processes.
Interestingly enough, upon enquiring from the few “culprit” human resources departments using their adverts, they argue that some applicants/candidates, do not have access to internet in order to email their applications. The former University of Johannesburg vice-chancellor Professor Tshilidzi Marwala, quoting McKinsey said: “By digitising processes and making organisational changes, governments can enhance services, save money, and improve citizens’ quality of life.”
I have spent time in assisting unemployed new graduates in fulfilling this cumbersome and outdated process to a point where, one witnessed that they have lost hope and interest in participating in this emotionally invested and very costly applying process. They don’t even trust the process.
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