The UK’s Home Office has confirmed the incident but did not say how long the fault would last. Read more at straitstimes.com.
Passengers flying into the United Kingdom on Saturday are expected to face delays at passport control as e-gate systems across the country went down, according to British media.
The authorities say they are working with airlines and port operators to “minimise disruption for travellers”.The airport apologised for the inconvenience, and said its teams are working to “help resolve the problem as quickly as possible”. Some travellers have been posting photos of long lines while waiting to use manned passport desks, and have expressed their displeasure over the disruption.
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