Transport for London says there have been a ‘pattern of failures’ by Uber, including the use of unauthorised drivers on other drivers' accounts
Transport for London says there have been a ‘pattern of failures’ by Uber, including the use of unauthorised drivers on other drivers’ accountsIn this file photo taken on September 22, 2017 A woman poses holding a smartphone showing the App for ride-sharing cab service Uber in London. - London's transport authority on November 25, 2019 refused to renew an operating licence for the ride-hailing giant Uber because of safety and security concerns.
In September, Uber was granted a two-month extension to its licence following the expiry of a previous 15-month agreement. The extension was conditional on passenger safety improvements. TfL said it recognised steps the company had taken to address such issues but was concerned about the ease with which its checks and balances could be manipulated.Helen Chapman, director of licensing, regulation and charging at TfL, said safety was its “absolute top priority” and the infringements were “unacceptable”.
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