“Around 20% of surveyed businesses do cross-border selling, but there are issues they need to address in order to increase their international sales.” – PayPal’s Mwongela Ngungi, releasing the SA SMEs' digital response to the pandemic report.
While many South African SMEs went online in response to the pandemic, an overwhelming majority still do not sell their products internationally as a result of several barriers, such as shipment-related issues.
It found that more than half of surveyed South African brick-and-mortar SMEs created online shopping channels in response to the pandemic and extended the number of online payment platforms they offer to customers. “Around 20% of surveyed businesses do cross-border selling, with half of them saying they do see the potential in other markets, but there are issues they need to address in order to increase their international sales,” explained Ngungi.
Of those that offer products and services to international consumers, 48% said up to a quarter of their sales come from a global market, while 23% said up to half of their business is boosted by offshore customers, and 15% said most of their business comes from outside SA.In terms of e-commerce growth locally, the report shows online shopping is well-entrenched with local consumers, and customers are comfortable with the payment options on offer.
South Africa Latest News, South Africa Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
SA SMEs targeting international customers after adopting more online payment options - HypertextLocal research from PayPal, FNB and World Wide Worx show a growing desire to expand into cross-border payments from local SMEs.
Read more »
Cape Town looks to ease business for SMEs.CityofCT entrepreneurs encouraged to sign up for free business development workshops. SME BusinessGrowth start-ups
Read more »
South African SMEs Looked Online & Abroad for Customers During COVID, New Research Shows - IT News Africa - Up to date technology news, IT news, Digital news, Telecom news, Mobile news, Gadgets news, Analysis and ReportsResearch released Tuesday, conducted by World Wide Worx on behalf of PayPal and FNB, shows that South African SMEs went online in response to the pandemic, extended the number of payment methods they offer and started looking to international customers. SA SMEs’ digital response to the pandemic, and the role of cross-border transactions features data […]
Read more »
SA SMEs targeting international customers after adopting more online payment options - HypertextLocal research from PayPal, FNB and World Wide Worx show a growing desire to expand into cross-border payments from local SMEs.
Read more »