Ticketmaster learned \u0022valuable lessons\u0022 when Taylor Swift ticket sales disrupted by bot traffic, U.S. Senate committee will hear Tuesday.
Ticketmaster has come under harsh criticism from fans and lawmakers, accusing it of having too much control over the market for concert tickets.
In November, Ticketmaster was deluged with more than 3.5 billion requests from fans, bots and scalpers that overwhelmed its website, and the company canceled a planned ticket sale to the general public for Swift’s “Eras” tour, her first in five years. Ticketmaster said more than 2 million “presale” tickets were sold for Swift’s tour, a single-day record for an artist.Article content
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